SHIPPING, RETURNS AND TAX POLICIES
Our website, www.hardwarebydesigninc.com, was specifically designed show prospective customers the wide array of product lines and manufacturers that we represent. Our attempt is to make shipping and returns as painless as possible.


SHIPPING
Shipping Information TO ALL 48 CONTIGUOUS STATES

Please Note:

  • Please e-mail or call for Alaska, Hawaii, International and Express Rates.
  • All pricing and payments in U.S. Dollars
  • Sorry, no C.O.D. shipments

INTERNATIONAL AND US TERRITORY SHIPPING

US Territories
Call for more info.

Canada
We require a minimum purchase of $100 for orders shipped to Canada. A $10 processing fee and International shipping rates will apply to your order. Customer is responsible for all customs and duty fees. Call for more info.

International
We require a minimum purchase of $250 for orders shipped to International addresses. A $10 processing fee and International shipping rates will apply to your order. Customer is responsible for all customs and duty fees. Call for more info.


RETURNS
If an item is returnable, you must first call us for a return goods authorization (RGA) prior to returning any items purchased through us. We will not accept any returns without an RGA. All items must be returned in "Re-Saleable Condition". Customer is responsible for shipping charges.

Our restocking policies vary, depending on manufacturer and item. In most cases, restocking fees are usually a minimum of 25%.  Please note that some manufacturers have a strict NO return policy.  Please call or email us with any other questions you may have on returns.


TAXES
Hardware By Design, Inc. has a physical location in Appleton, Wisconsin. Tax rates for products being shipped to WI, the appropriate county and state tax rates will apply. No sales tax on orders shipped outside of Wisconsin.

 

 

 

 

 

Company Info | Contact Us | Return Policy

 

1778 N. Casaloma Drive, Appleton, WI 54913       Phone: 1-800-257-9085

 

©2005 Hardware by Design, Inc.